01 Information We Collect
1.1 Personal Information You Provide
When you register or use our services, you may provide us with the following information:
- Full name
- Email address
- Mobile phone number
- Date of birth or age
- Educational background (HSC, SSC, etc.)
- Target exam (Medical Admission)
- Any other information you choose to share with us
1.2 Information Collected Automatically
When you access the Service, certain information is collected automatically, including:
- IP address and device identifiers
- Browser type and operating system
- Usage data, test attempts, and performance logs
02 How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide mock tests, video lectures, and study materials
- Track your progress and provide detailed analytics
- Send important service updates and reminders
- Improve the quality of our courses and tests
- Provide customer support
03 Information Sharing
We do not sell your personal data. We may share your information only in the following limited circumstances:
- With trusted service providers who help us operate our Service, such as bKash for payment processing.
- When disclosure is required by law, regulation, or enforceable governmental request.
04 Data Retention
We retain your personal data for as long as your account remains active. You may request deletion of your account at any time by contacting our support team or by following the steps outlined on our Account Deletion page.
05 Children's Privacy
Our Service is intended for students aged 16 years and above. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected such data inadvertently, we will delete it promptly.
06 Cookies
We use cookies and similar technologies to remember your preferences, keep you signed in, and improve your overall experience on the Service. You can manage or disable cookies through your browser settings; however, certain features of the Service may not function properly if cookies are disabled.
07 Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. Despite these efforts, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
08 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will provide additional notice through the Service or by other appropriate means. Continued use of the Service after such changes constitutes acceptance of the revised policy.
09 Your Rights
Subject to applicable law, you have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please contact us using the details provided in the Contact Information section below.
10 Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us using any of the following channels:
© 2026 Medi Dreamers. All rights reserved. This Privacy Policy is provided for informational purposes and does not constitute legal advice.